Hearing Aid Services

Hearing aid patients over the age of 18, who purchased their hearing aids at UW Health, can schedule an appointment to receive basic hearing aid cleaning and repair. This does not require a formal visit with an audiologist.

You must call ahead to schedule an appointment. Days of service vary based on availability of staff.

Enter through the Clinics entrance. Stop at registration. Go to ENT Clinic and let them know you have a Hearing Aid Services appointment. Staff will have you take a seat in the lobby. If you have been waiting longer than 15 minutes, please let us know.

What to Expect

The visit will take about 15 minutes. This visit will not be with an audiologist. Staff will talk with you about any questions, concerns or problems you may have.

Hearing Aid Services

Services may include:

  • Basic hearing aid cleaning.

  • Hearing aid tube change.

  • Small repairs such as, replacing receivers, tone hooks, etc., as supplies are available.

  • Picking up hearing aid supplies or batteries.

  • Picking up repaired devices.

When You Need to See an Audiologist

There are services that require you to see an audiologist. In these cases, you will not be able to have a hearing aid services visit. These services include:

  • Programming/adjustment of hearing aid(s)

  • Ear mold changes

  • Choosing and selecting a hearing aid

  • Hearing aid fitting (new devices and/or repairs)


The cost may vary based on hearing aid warranty, the service provided, and the supplies required. Payments are required on the day of service. Visa, Mastercard, personal checks, or exact amount in cash are accepted.

Who to Call to Schedule

UW ENT (Otolaryngology) Clinic
Audiology (608) 263-6190
University Hospital,
600 Highland Avenue
Madison, WI 53792

ENT Clinic
1 S. Park Medical Center
6th Floor
Madison, WI 53715
(608) 287-2500

Be sure to ask for a “Hearing Aid Services” appointment.