Notice
Ongoing construction may impact traffic around University Hospital, American Family Children's Hospital and Waisman Center. Please allow for additional travel time.Read more
Hearing Aid Services
If you are over the age of 18, and you purchased your hearing aids at UW Health, you can receive basic hearing aid cleaning and repair without needing a visit with an audiologist. Days of service vary based on availability of staff.
Hearing Aid Services
Services may include:
Basic hearing aid cleaning
Hearing aid tube change
Small repairs such as, replacing receivers, tone hooks, etc., as supplies are available.
Picking up hearing aid supplies or batteries
Picking up repaired devices
University Hospital and 1 S Park Street Medical Center
This location requires an appointment. When you arrive:
Enter through the Clinics entrance. Stop at registration.
Go to ENT Clinic and let them know you have a Hearing Aid Services appointment.
Staff will have you take a seat in the lobby. If you have been waiting more than 15 minutes, let us know.
Eastpark Medical Center
This location does not require an appointment and is first come, first serve. When you arrive:
Enter the main entrance and proceed to the retail area on the 2nd floor of the North wing.
Let staff know you are there for Hearing Aid Services. People will be helped in the order they arrive.
What to Expect
The visit will take about 15 minutes and you will not meet with an audiologist. Staff will address any questions, concerns or problems you may have.
When to See an Audiologist
There are services that require you to see an audiologist. In these cases, you will not be able to have a hearing aid services visit. These services include:
Programming/adjustment of hearing aid(s)
Ear mold changes
Choosing and selecting a hearing aid
Hearing aid fitting (new devices and/or repairs)
Cost
The cost may vary based on hearing aid warranty, the service, and the supplies required. Payments are required on the day of service. We accept Visa, Mastercard, personal checks, or exact amount in cash.
Who to Call
When scheduling at University Hospital or 1 S Park St Medical Center, be sure to ask for a “Hearing Aid Services” appointment.
ENT (Otolaryngology) Clinic
Audiology
University Hospital
600 Highland Avenue
Madison, WI 53792
(608) 263-6190
ENT Clinic
1 S Park St Medical Center
1 S. Park Street, 6th Floor
Madison, WI 53715
(608) 287-2500
Eastpark Medical Center Hearing Aid Services
4621 Eastpark Medical Center
Madison, WI 53718
2nd Floor North
(608) 916-0100