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On the day of your procedure, you should arrive at your scheduled arrival time. Please come directly to the Madison Surgery Center reception desk on the 3rd floor to check in for your surgical procedure. Free parking is available in the parking ramp attached to the UW Health 1 S. Park Clinic. Please bring in your parking ticket to have Madison Surgery Center staff validate your ticket.
A nurse will admit and prepare you for your procedure. Your physician and an anesthesiologist (if applicable) will visit you in the pre-operative area before you are taken to the procedure or operating room.
Quality of care is our No. 1 priority
We strive to ensure that "correct patient" and "correct site" standards are followed. Several staff members will ask you to identify yourself, verify the correct spelling of your name, and state the planned procedure. Please be patient with us. This is to ensure that safe quality outcomes are achieved for every one of our patients.
As you might expect, surgery may be frightening to a young child, mostly because of the unfamiliar surroundings. Our staff will work closely with you to help reassure your child and make him/her feel at ease. All of your questions are important, so feel free to ask.
You may stay with your child both before surgery and following surgery.
At no time will your child be left alone. We will rejoin you with your child as soon as your child wakes up from anesthesia.
Please bring your child’s favorite blanket or stuffed animal with them as well as a sippy cup or bottles for something to drink following their procedure (along with formula or milk if applicable). Please bring an extra set of clothes for your child (especially pants and underwear or diapers if applicable).
Patients who are minors (under age 18) must be accompanied by a parent or legal guardian who is required to stay in the building at all times while their child is under our care.
It is our policy that parents/family members cannot accompany patients into the procedure or operating room areas. Separation anxiety is common in small children at this time. Our staff has been educated on age-specific concerns and behaviors and will help transition your child through the pre-operative period.
Waiting room accommodations
Your designated responsible adult, friend or family member is encouraged to wait in the Madison Surgery Center waiting area. This person will be informed of the outcome of your procedure and given further instructions for your home care.
Madison Surgery Center offers patients' friends and family complimentary coffee and water. There is also access to public Wi-Fi within the building and Madison Surgery Center staff is always willing to assist visitors with all of their needs while they are with us. Please feel free to approach any staff member if you need assistance during your stay and share suggestions for our improvement.